LOCATION: Institute of Electrical and Electronics Engineers
SITUATION:
IEEE met with engineers, division directors, and stakeholders to define a concept product—an Individual Learning Program (ILP). Each blended learning product would include learning modules, hands-on testing, multi-media components, topic-specific software, subject matter expert (SME) published book or journal articles, and assessments. The training department identified a set of six topics to be ready for distribution within a two-year development cycle.
NEEDS DEFINITION:
While the training department had an active Instructor-Led training development process, the multi-component ILP product did not fit this existing model.
A component analysis was required to determine development, review/testing, and production criteria for each ILP element. Additionally, a process and production model was needed for the first ILP to test the workflow, identify vendors, establish SME communication protocols, and determine IEEE market penetration criteria.
SOLUTION DEVELOPMENT:
Coordinated Multi-Component Development: With SMEs distributed across the country and each ILP requiring a different set of components, a comprehensive two-year plan was developed and initiated.
Content Development and Refinement: Source data varied from hand-written SME notes to tape-recorded discussions between SMEs. This information was transcribed, updated based on the identified reader audience, and reviewed by SMEs through multiple review cycles to ensure accuracy and relevance.
Multi-Media Production Coordination: Storyboards were created for video components with all video production coordinated off-site. All component production was orchestrated with target end dates for each topic, ensuring synchronized delivery of the complete ILP products within the two-year timeline.