LOCATION: ​MTG Services Inc. and EPS Corporation
SITUATION:
The Department of Defense, specifically the Navy, maintain a large library of PDF documents for peculiar support equipment maintenance; as well as maintenance manuals for in-field equipment. In the realm of Technical Manual development and modification, two particular standards are used within the Navy: MIL-STD-3001 and S-1000D. Each is an XML-based tagging language with specific rules for style and type of content within technical manuals.
NEEDS DEFINITION:
Review and learn document standard requirements within MIL-STD-3001 and S-1000D.
Develop MS Word templates to emulate the standard requirements in MIL-STD-3001. Become an in-house resource specific to content-type definitions within MIL-STD-3001.
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Develop a Documentation Development Lifecycle Quality System-Level Process Standard Operating Procedure (SOP) to ensure consistency, efficiency, and quality in the process of creating and maintaining technical manuals.
ACTIVITY - MTG Services Inc.
For MTG, designed and maintained MS Word templates for Work Packages to represent tagging styles defined within MIL-STD-3001:
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MIL-STD-3001-1 Preparation of Digital Technical Information for Multi-output Presentation of Technical Manuals
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MIL-STD-3001-2 Description, Principles of Operation, and Operation Data
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MIL-STD-3001-3 Testing and Troubleshooting Procedures
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MIL-STD-3001-4 Maintenance Information with Illustrated Parts Breakdown (IPB)
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MIL-STD-3001-5 Aircraft Wiring Information
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MIL-STD-3001-6 Structural Repair Information
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MIL-STD-3001-7 Periodic Maintenance Requirements
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MIL-STD-3001-8 Illustrated Parts Breakdown (IPBs)
Became in-house subject-matter-expert for implementing MIL-STD-3001 templates and troubleshooting MS Word related issues. Designed and implemented a Windows-based common-source knowledgebase for retention of templates, standard operating procedures, and generated deliverables.
ACTIVITY - EPS Corporation
Expanded knowledge of XML-tagging to include implementing XML updates in MIL-STD-3001 and S-1000D manuals.
In the absence of an established MIL-STD-3001 documentation process, developed MIL-STD-3001 Quality System-Level Process Manual with swimlanes and RACI work instructions based on ISO 9001:2015 Quality Management System.
Designed and implemented related SharePoint GCC High environment knowledgebase for project collaboration, metric tracking, and change control. Managed multi-location team of writers/illustrators, subject-matter experts, and reviewers delivering 75+ MIL-STD-3001 XML-based PDF Electronic Technical Manuals, converted from PDF to MIL-STD-3001 format, over a 4-year contract relationship; guiding continuous improvement through lessons learned.